Some users of Price Tracker SG may have experienced that Price Tracker SG seems to be not working after some time. That is, items are not tracking as they should be, and also not receiving new deals and vouchers notifications.
We have checked and found the issues causing this problem.
With the introduction of newer versions of android, battery optimization becomes a big concern. There have been stricter restrains on apps that requires permission to work in the background. Working in background means that apps has processes that are running even when the apps are closed.
Price Tracker SG helps users to track items prices. It requires to run in the background to periodically check the tracked items prices.
Frequency of processes running in background :
- Checking of tracked items prices once every 30 minutes
- Checking of new deals, vouchers, messages once every 60 minutes
Price Tracker SG aims to perform its task with as little system resources as possible. The frequency of processes has been designed such that users are timely informed when items prices change and when there are new deals or vouchers. Not forgetting the need to consider using as little system resources as possible.
However, android has settings such that it pause app activity if unused for a period of time, and also has restrictions on running background processes.
As such, Price Tracker SG will not be able to perform its tasks as designed after a period of time due to this Android restriction and settings.
In order for Price Tracker SG to continuously track items prices for users, Price Tracker SG requires Users to explicitly allow the following settings and Permission :
Do Not Pause app activity if unused
First, view App Info of Price Tracker SG. Press and hold on Price Tracker SG icon and info icon will appear. Press on info icon (i) to proceed to Price Tracker SG App Info Page.
You will see that there is a switch button for “Pause app activity if unused“. Ensure that it is in OFF state. Then click on App permissions.
In App Permissions page, You will see that there is another switch button for “Pause app activity if unused“. Similarly, ensure that it is in OFF state.
Battery Saver : No Restrictions
From the App Info page of Price Tracker SG, you will see an option “Battery Saver” or “Battery Optimization“. Select it.
You will then see a few options in the Battery Saver Page.
Select “No Restrictions“. As stated, Battery saver does not restrict app activity. By Selecting this option, Price Tracker SG will then be able to continuously perform its task to track item prices for users.
Together with Notifications and Alarms Settings Permissions, Price Tracker SG will then be able to function as designed. Click on Link to read more on Notifications and Alarms Settings Permissions.
It is to be noted that Price Tracker SG will prompt users to grant permissions for Notifications and Alarm Settings during the usage of the app. However, it requires users to explicitly allow the additional settings and permission mentioned in this post.
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